Showing posts from December, 2009

Workshop Productive Knowledge Work

Besides workshops about social media I've also been giving workshops about Productive Knowledge Work. It's a lot of fun. And I'm surprised at how many people are looking for ways to become a productive knowledge worker.One theme that is addressed by the participants in almost every workshop is 'email guidelines'. They say: We should agree not to 'reply all', have clear email subject lines, etc.I shared the slides I use for you. If you have comments or questions, I'd love to hear them. Productive Knowledge Work WorkshopView more presentations from Samuel Driessen.Tags van Technorati: ,,,,

Workshop Social Media

Recently my colleague Jan van Veen and I have been giving internal workshops about social media. I shared the slides on Slideshare and would love to hear what you think of them.We really enjoyed giving the workshop. There was lots of discussion with the participants and its great to see participants starting to use social media in their daily work! New workshops are being planned.Workshop Social MediaView more presentations from Samuel Driessen.Tags van Technorati: ,,,

Google Living Stories also for Companies

Not too long ago I shared an idea I had. Wouldn't it be neat if you could follow a news topic? I wrote:Wouldn't it be interesting if you could just point to the article or video about the topic and say: subscribe to all articles about this topic. A topic-RSS feed. Of course you can do this for big topics, using hashtags in Twitter for instance. And you can also define a query and subscribe to that feed, using Google Alerts for instance. But for smaller topics it's not that easy.Or am I missing something? Or do you know of apps that already solve this problem?Well, it looks like some people at Google had the same thoughts. Recently Google launched 'Living stories'. The NY Times and the Google System blog ran articles about this new app. Currently it only works with news from two large newspapers: The New York Times and The Washington Post. But it relates well to my idea.Think about what this could mean. We could be able to point to an article on the web and say: se…

Towards the Workplace Web - Review Global Intranet Trends for 2010

It must take Jane McConnell a lot of time to write her yearly Global Intranet Trends report. 300 organizations participated in her Intranet survey this year! At least it took me a lot of time to read the report! But it was well worth my time again. And I'm sure it's worth your time (and money) as well.I'd like to share with you what I learned from this report. Hopefully it will trigger you to read the report as well. I'd also like to share why I take time to read this report. Let's start there.Intranet and the state of the intranet may seem to be boring and 'old skool'. 'Social media in the enterprise', that's what we want to read about and discuss. Well, this report is basically about all the web applications in organizations and how they are connected, used, valued, developed, etc. I find that very interesting. But what I find even more interesting is that the intranet says a lot about and contributes to the way we communicate in the organiza…

Trust in a Smart Way

A couple of days ago I posted about 'candor'. In that same issue of HBR another article was written about 'trust'. Roderick Kramer wrote "Rethinking Trust" (June 2009) - summary pdf here.The open source, web 2.0 and knowledge management domain talks about trust a lot. We should be opener as people and as companies. We should trust our customers more. Etc.However the economic turmoil we're in and how we got there puts a question mark behind 'trust'. Isn't it naive to trust? And to be open? If you don't watch out people will run off with your product ideas and, even worse, your money.Kramer wants to 'rethink trust'. We can learn who to trust and how to trust in a more disciplined and sustained way. Even though "human beings are naturally predisposed to trust. (...) We're born to be engaged and to engage with others, which is what trust is largely about."Kramer defines several rules to help us trust in the 'right…

Creating a Culture of Candor

I recently learned an important new word: candor. "Candor" is honesty, openness, sincerity. HBR ran an interesting article about this term and what it means for business some time ago: "What's needed next: A Culture of Candor" (June 2009) by James O'Toole and Warren Bennis.When talking about 'enterprise 2.0' and openness and transparency, words like 'trust' and 'authenticity' are often also discussed. Another important aspect is 'candor'. The authors stress its importance due to the context we live and work in:Now the forces of globalization and technology have conspired to complicate the competitive arena, creating a need for leaders who can manage rapid innovation. Expectations about the corporation's role in social issues such as environmental degradation, domestic job creation, and even poverty in the developing world have risen sharply as well.According to the authors this context asks for a specific type of leaders…