Showing posts from July, 2012

Personal tools show the way in business collaboration

How will businesses collaborate in the future? This is the core question of a GigaOm Pro report released some time ago. It is titled 'Practical business collaboration: personal tools show the way' and was written by Thomas van der Wal and David Card.

Based on a survey of business managers, problematic areas around business content collaboration were signaled and directions for solutions are given in the report.

Much of today's collaboration still happens in email. 96% says they use email for internal content sharing and 92% for sharing with externals (and this does not correlate with age...).

Some companies like Atos are (planning on) banning email. Businesses are looking for ways to increase employee "productivity, accommodate or counter email limitations, and reduce costs". If a new tool addresses these topics it will probably be adopted quickly.

Searching and tracking documents is still a big problem for companies. Access or lack thereof to content is also an…

When learning is work and work is...

Harold Jarche has a great blog and shares a lot of his thinking on old HR and old learning and what social learning could bring to organizations. Recently he had a post titled 'Work is learning and learning it the work' that got me thinking.

He basically opposed against pulling learning and work out of each other, as it seems to be in many companies. This is shown by the fact that most companies have someone responsible for learning (HR manager or Learning & Development manager) and formal (online) training.

Learning should be the work. Maybe it's even stronger: Learning is the work. Harold challenges us to actively observe how people are learning to do their job right now.

But why is this so hard for companies? I've written about Peter Senge's book before. Hardly any companies I know can truly be called a learning organization. And Senge's book has been out for more than 20 years now...

As Harold proposes, a simple step could be to "provide time and s…

Relating Enterprise 1.0 to 2.0 systems

It still excites me every time when my RSS reader and tweets point me to interesting content I wouldn't have found by myself. It is true: Interesting information finds me.
James Dellow pointed to Cecil Dijoux's interesting slide deck about 'The nature of software and how it changes the business'.

The nature of social software and how it changes the business - Cecil Dijoux from SocialBizForum
There's lots of good stuff in the presentation. What particularly struck me was slide 55 and 56. Those two slides are about how Enterprise 1.0 tools, like ERP, CRM and PLM tools, relate to Enterprise 2.0 tools. These slides are important for many IT departments and high-level decision makers to understand Enterprise 2.0 is not an either-or, but and-and game. I find we still have a long way to go here.
Some time ago I wrote about this along two lines: relating business processes to networks, and relating different types of work to tools. It's interesting how email tried to fil…

Choosing the right social tool - Reflecting on the #SocialNow conference

Many companies are looking into social tools for their internal organization. Lots of others just select what related companies have chosen. Hoping this is the right choice.

As with selecting content management systems, many struggle to select a social platform. There are so many tools out there and they all say they can help you support internal networks. How to choose the right one? Is there a right one? Does the success of a tool elsewhere mean it will also be successful in the company you work for?

The Social Now conference in Porto (June 26-27), organized by Knowman, addressed these questions. And it did so in a unique way. Basically the idea was to have social tool vendors present based on a concrete company case that wanted to move forward in knowledge sharing, idea management and collaborative project work. The vendors were asked to share their approach in 20 minutes and then an expert panel helped the company ask the right questions to the vendors. Many brave vendors present…